Accessibility statement
Oregon Medical & Laser is committed to making our website and our clinic usable by everyone, including patients who use screen readers, keyboard navigation, magnification, captions, or other assistive technology. Accessibility is part of how we practice, not an add-on.
The standard we work to
We target the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. We work toward that standard across the site, and we know some parts do not meet it yet — the ones we are aware of are listed below. We would rather tell you where we stand than claim more than we can support.
Known limitations
We are actively working on the following, and this list is updated as items are resolved:
- Some small gold label text and inline links do not yet meet the AA contrast minimum against our cream background. The information is never conveyed by color alone, and the same content is available in adjacent text.
- Our online booking, live chat, and cookie notice are provided by a third party. We do not control their code, and we raise accessibility defects with the vendor as we find them. If any of them blocks you, please call us and we will complete the task with you directly.
Getting help another way
Anything you can do on this site, you can do by phone or in person. To book, ask a question, get pricing, or complete a consultation questionnaire with a staff member, call (503) 395-7736 or (877) 503-SKIN. We are at 2232 NW Pettygrove St, Portland, OR 97210, open 7 days a week.
Tell us about a problem
If you hit a barrier on this site, we want to hear about it — it is the fastest way for us to fix it. Tell us what page you were on, what you were trying to do, and what assistive technology or browser you were using, if you know.
Reach us through our contact form or by phone at (503) 395-7736. Tell us what you were trying to do and where you ran into trouble, and we will respond and work with you to get it done.
How we test
We review this site against WCAG 2.2 AA using a combination of automated checks and manual keyboard and screen-reader testing, and we re-check pages when we change them. Accessibility is never finished, and we treat reports from patients as the most reliable signal we get.